To view all of Brown's knowledgebase articles on Zoom, go here.Start with the basics.

Need Equipment for your Zoom? The Service Center has loaner equipment options for you.

Start a live chat by clicking on 'Help' located at the bottom right corner of this page.

Submit a ticket here by clicking on 'Submit A Request Ticket' at the top of this article.

Zoom has a great vendor support page, visit to view their articles or start a chat with a Zoom expert!īrown's IT Service Center can assist you!

Zoom has helpful one minute video tutorials on a variety of topics.

Take an online live training session, where you can ask a Zoom expert your own questions.

Access recorded training videos on demand by going here!.

Zoom offers both online live training sessions and previously recorded sessions you can access at anytime. If it is your first time using Zoom you might be prompted to sign in and download the Zoom application to enter the a test meeting.

You can join a test Zoom meeting to confirm that your internet connection, microphone and webcam are functioning properly here:

Schedule a Zoom Meeting on Behalf of Someone.

Use the Zoom Scheduler Plugin in Chrome and Firefox.

Use the Zoom Plugin to Schedule Meetings.

Scheduling and Joining Meetings: Articles from Zoom.

We also recommend the following Zoom articles: Now that you’re set up with Zoom, you’re probably wondering how to use it.īuttons in your Zoom app will allow you to easily start, schedule, or join meetings.

But if you’re just scheduling a meeting or changing your account preferences, you can do so from any web browser. You need to install the app as described above to host a meeting. Getting Started on a Mobile Device: Articles from Zoom

Enter your Brown username and password.

When prompted for a company name, enter s and click Continue.

Install the app at one of these links: iOS | Android.

Getting Started on a Computer: Articles from Zoom

If you're on a Windows computer: go to settings (gear on top right) and check “Start Zoom When I Start Windows.”.

and enter your Brown username and password.

When prompted for a domain, type brown.

After installing the app, you will see a login screen.

Download the app from the Brown Software Catalog (preconfigured) or from Zoom.We recommend doing this before you host or join your first meeting. To use Zoom, you need to install an app on your computer or mobile device. Zoom is a web conferencing product available for all Brown faculty, staff, and students.

Test zoom meting