It’s not just a communications tool, it’s a help desk tool.” 7. We start with a phone call, and if that’s not enough, we click on that camera, hop on screen share, and request remote control from the other person. “We use Zoom as an IT troubleshooting tool. There are little things people see and use on their own and that tells me that Zoom is an intuitive platform.” 6. I wasn’t the first to use a virtual background - some other people figured it out. Employees started experimenting with features I wasn’t even aware of. “I see how well Zoom works on a day-to-day basis, how intuitive it is. Anyone who has dealt with that process before would appreciate the simplicity.” 5. The porting experience we had coming over from our old provider to Zoom - it was by far the best experience I had, and I’ve done it a couple of times. “When you talk about switching phone providers, the biggest thing is porting those numbers. It’s so easy in a sense that you don’t really need dedicated or specialized IT support, and for a small business, that’s a big thing.” 4. We have all our conference rooms integrated into the calendar. You walk into a room and press a button and you’re connected. “When you actually see Zoom Rooms in action, you think it’s so simple, it’s impossible.

Zoom created a seamless experience, switching from a call into a video.” 3. When we switched to Zoom, part of it was a culture change and giving people the choice between an audio conference and a video conference - you can decide on the fly. Lots of people tried to hide behind the camera. “Not everyone was crazy about using video conferencing before. Now employees have their own Zoom account so they can schedule their own meetings and don’t need IT anymore.” 2.

You can imagine how complicated it was to set up a meeting. “With our legacy provider, it was cost-prohibitive for everyone to have a video conferencing license. Here’s how Zoom Meetings, Zoom Rooms, and Zoom Phone have helped RF Binder improve communication and collaboration, according to Szauer: 1. With an intuitive, reliable, and easy-to-manage solution, his department now has “more time to focus on the business side of things rather than putting out fires or trying to help someone get on a conference call,” he said. Tom Szauer, chief technology officer, implemented Zoom’s unified communications platform to connect more than 60 employees in multiple U.S. Communication is core to RF Binder’s identity, and the agency needed a top-notch voice and video solution to support its strategic work. RF Binder, an independent PR and consulting agency, has spent nearly 20 years using the power of words to address business challenges, build client reputations, and transform brands into market leaders.

Business zoom account